WASHING HOUSE FAQ
Questions, Answered.
Yes. You can select dryer temperature, water temperature, stain treatment, detergent, and fragrance. If you have severe scent allergies, let us know — we'll do our best to accommodate, though we can't always guarantee it.
We do not offer dry cleaning directly, but we partner with local providers. Subscribers can combine services for a one-stop solution.
We maintain a high standard of care. If there's an issue, contact us within 24 hours of receipt. We are not responsible for damage caused by weather or theft after delivery.
We reserve the right to refuse items with bodily fluids, chemicals, or garbage. Cleanable items may be subject to a sanitation fee.
No. Each customer’s laundry is done individually in separate machines.
Detergent is for sale at the store, or customers can bring their own. Detergent is included with Wash & Fold services.Â
More Questions? Contact Us.